Frequently asked questions


Why are we moving to natural repellents ?

Main reason : Flea collars containing organophosphates are dangerous for both humans health, especially children health as well as pets health. That is why, the French National Agency of Veterinary Medicine decided to withdraw the permit for sale of Diazinon, Propoxur and TCVP based collars, that are still widely commercialized in America

Indeed, while adults or children are petting your animal, insecticides are absorbed through the skin and may harm the nervous sytem. it is the same for pets.

Thus, we have developed natural repellent products to take care of people and animals' health.

How can we fight against fleas? The key : Prevention

There is no need to treat with powerfull insecticides as the flea is easily affected by eliminated by common insecticide, but there is a need to treat often and everywhere, using a preventive approach. Often, because the fleas which have survived to the initial treatment (because under the form of the more resistant egg or nymph development stage as seen previously) have to be also eliminated to avoid an other infestation. Everywhere because fleas, larves and nymphs are deeply entranched in the carpets, pillows, furniture tissus, etc....

We advise to use household insecticides to be sprayed regularly on surfaces that are proned to have fleas, larva and nymphs.(dog house)

The vaccuum cleaner also helps diminishing the numbers of eggs and nymphs. One method is to vaccum just after spreading insecticide powder to prevent fleas from multiplying themselves inside the vaccum cleaner bag. 

Pets bedding are typically a flea nest. You can either change them, which would be the best, or take advantage of the summer to put them inside a plastic bag with inside a good dose of repellent powder.

Some laboratories propose some more elaborated products. These formulations are said to be long lasting: they are typically effective over several days or several weeks. These are interesting products as you do not have to treat as often and they guarantee the insects elimination. They are obviouly more expensive than natural repellent products and most of them have health issues associated with.Please let us know what you use and we can send you the toxicology profile of the active you are using.

There are also specialty products containing an active ingredient preventing the larva to develop into its nymph form, which is the morst resistant form. Recent studies have been performed inside our laboratory to show that these products are effective but last a relative short period of time. Furthermore, they are very expensive. They can be purchased under gas propelled spray that is a one time use.

For "industrial" surfaces, such as garages, gravel, we can use stronger chemical or physical treatments (lime, sodium hydroxide, fire,...). Fire treatment is perfectly suited for large ciment surfaces such as the ones found in kennels. 

You then need to avoid that the insects re-appear. The best in that case is to protect the potential carrier.

You need to effectively treat all your pets at home with an repellent collar for instance and if possible ban the access to your house to foreign animals. A new pet you are bringing in needs to systematically be treated.

Overall, the most efficient way to fight against pest is the preventive way : prevent the pest from coming instead of fighting it when it has already nested in your home and pet. our natural reoellent line is particularly suitable for this purpose. And because it is safe, there is no concern with the frequency of application (following packaging instructions) as opposed to synthetic insecticide products.

Can the fleas attack the human beings ?

In general no but certain people make exception and are literally devoured by the fleas.

In these cases, bitings generally occur around the ankles and the calves and appear themselves as small red stains which strongly itches.

If it is the case, consult your doctor and start a complete desinfection clean-up of the house.

How do repellent or insecticide collars work?

Collars advanced technology is using the properties of some specific plastic materials.

The active ingredient is incorporated inside the plastic matrix itself and is is being released from this matrix under a constant speed over a long period of time. The active ingredient migrates to the surface of the plastic under the form of micro drops or powder depending on the active molecule. Since the release is very slow, the product can be effective for several months.

At the end of the product life, the content of the active ingredient inside the plastic is very small and the collar is becoming more rigid; you then need to replace the collar with a new one.

How a flea collar carried around the neck of my pet can protect its whole body?

When we touch a window or a mirror, we leave a print. It is due to a fat called the sebum which soaks our epidermis and our skin. The sebum has a very important role; it is in particular a nutritive and softening factor for the skin.

The skin of the dog and the cat is also covered with sebum. It is this sebum which will transport the active ingredient. Indeed, the molecules used in the collars are very soluble in the sebum. They will diffuse via this fatty layer on the whole surface of the body. Thus, a flea collar carried around the neck protects the animal completely, from the head to the tip of the tail.

My house is infested with fleas. Despite all my efforts, I cannot get rid of them. What can I do ?

It is quite difficult to get rid of fleas from the house. Different from what most people think, fleas do not live permanantly on the animal but on the floor, on carpets, pillows, etc...

Fleas generate eggs. From the eggs, a larva follows different development steps to turn into a nymph and to finally become an adult insect. Nymph are inside a cocoon and they have the particularity to stay "asleep" a very long period of time and to turn into an adult insect after some time that can last for several months. It is the reason why we can see fleas appear in a house left empty for several months in the absence of animals.
In that case, these nymphs can wake-up, when they start feeling vibrations on the floor.

The adult insect has to bite a target (a dog, a cat or an human) in order to feed himself with blood. After feeding, the flea is falling on the floor where it lives and deliver its eggs. And so on....

Fleas and larva are affected by most of the common insecticides: insecticides used on animals (collars, powder,...) or household environment insecticides. But we still recommend to follow the preventive approach with natural repellent products before the season starts. it is healthier and preventing is much easier than fixing the problem !

However, the eggs are not affected by those and nymphs are quite resisitant to those.

So an effective treatment consists in breaking the flea cycle and to prevent the fleas to deliver new eggs.

I treat my dog or my cat with an insecticide product (shampoo, powder or spray), he/she wears a collar and he/she still has fleas. How can it be possible?

If it is the case, it probably means that the environment in which your pet lives is infested with fleas. As a matter of fact, and different from the common belief, fleas do not permanently live on the animal. Fleas are more often on the floor, in carpets, pillows, etc... Fleas "jump" on the animal only when they need to be fed with blood.

Treatments you are using kill fleas that are present on the animal. But as there are a large amount of fleas in the environment, new ones replace the dead ones giving the impression the products are not effective. Therefore, THE ENVIRONMENT NEEDS ALSO TO BE TREATED.

Once it is treated, you will have to prevent fleas to come back by treating them as soon as they re-appear with a shampoo, a powder or a spray. Ideally, you will have permanently on your pet a collar to be replaced as described on the packaging; it would protect permanently your pet against fleas.

Can I use a soft shampoo for baby to wash my dog ?

Dogs are distinguished from humans by their skin much finer and thus more fragile: dogs skin comprises 5 layers of cells corneas different from the human skin which comprises 9 of them.

The other difference relates to the pH. The human skin has an acid pH of approximately 5.5. The human shampoos take into account and are also in general acid.
On the contrary, the pH of dogs skin is rather basic (between 8 or 8.5).

The human shampoos, even soft, will not respect the balance of the pH of the dog skin and are consequently not advised to use them.
Even for an adapted shampoo, it is necessary to avoid too frequent washings. A skin too often washed will become very fragile and sensitive to eczemas. One or two shampoos per month is a maximum frequency. In the event of local " accident”, you can always locally use a lotion “without rinsing”.

The dry shampoos make it possible “to cleanse” and to scent the hair without wetting the animal and subjecting him/her to aggressive detergent agents.

I already have products for my dog; can I use them for my cat ?

Not at all !

Cats and dogs do not belong to the same specy and they are as different from each other as a rabbit from a horse!
Especially, they have a different metabolism and a different physiology. In other words, what can be safe for one, can be a deadly poison for the other one.
Cats are fragil animals and a large number of chemical substances cannot be eliminated by its liver.

So, it is very dangerous to take a risk in regards with this question; numerous cases, some with tragic ends, have happened. 

It is the reason why you need to use the products specifically designed for your pet. They have been studied and developped to be safe to their health and for their well being.

If you have any doubt, please contact your veterinarian before doing anything. He is a specialist and he will know how to direct you.

Do I have to wear the anti-mosquitoe bracelet 24/7 or just when needed for it to work ?

You only need to wear the bracelet when it is needed before going to a zone where there could be mosquitoes.

The bracelet is inside a double envelope, thick blister package. It is a very high quality package. It is the only way to preserve the active inside the bracelets as the actives are very volatile and it is the only way to ensure the 3 year tested shelf life. It is one of the key point that differentiates the product.

Once you open the package, the bracelet will be active around 3 weeks depending on weather conditions (Temperature and degree of humidity). If you want to extend the duration of the bracelet after opening the packaging, the best would be to put it tight into aluminum foil. An other option would be to use a Ziplock but aluminum foil is more effective to prevent loss of active. We find that most consumers do not bother doing this and they typically get an other one after 3 weeks, if needed.

What can I do if I feel the collar scent is too strong?

It is sometime difficult to develop a natural collar which is both effective and odorless. If you feel the scent is too strong, you can first leave the collar out from the packaging for 1 hour outside before putting in on your pet. Then you can also remove it when your pet is inside your house and put it back when he/she goes outside. And remember to wash your hands with soap after handling it.

Is the collar waterproof ?


Is the spot-on waterproof ?

Yes and no. The spot-on is formulated with almond oil. Almond oil has 3 purposes:

a- protect the skin from the active

b- help diffuse the active throughout the skin

c- protect the active from rainfall.

So if your pet is outside when it is raining, the active will not disappear as it will be protected by the almond oil, which is water resistant. But if you wash your dog with a shampoo, the shampoo will "dissolve" the oil and a spot needs to be re-applied after you wash your dog.

The spot-on appears oily. Is it normal ?

Yes. Almond oil has real benefits: a- protect the skin from the active, b- help diffuse the active throughout the skin and c- protect the active from rainfall. If you want to minimize the oily sensation when applying the product, space out the hair and apply slowly directly on the skin in the back area of the neck; then go down the spine of your pet and apply slowly while avoiding to put too much product on one spot. That way the product will be well dispersed and adsorbed on your pet skin.


end FAQ